SHIPPING INFORMATION
SHIPPING FEES
Our shipping fees amount to the following:
Free Shipping within the EU for all orders over 100€
For any orders under this order value, shipping and return costs must be covered by the customer.
To be clear: shipment and your return is only valid, if your the order volume - which you keep - is over 100 €.
REGULAR:
Germany: € 4,90 (estimated shipping time: 2-4 business days)
Following EU Countries: Austria, Poland, Netherlands: € 5,90 (estimated shipping time: 2-4 business days)
Other EU Countries: € 13,90 (estimated shipping time: 2-8 business days)
Other Countries (Non-EU): € 19,90 (estimated shipping time: 14 business days)
EXPRESS:
Germany: € 10,90 (estimated shipping time: 1-2 business days)
Following EU Countries: Austria, Poland, Netherlands: € 13,90 (estimated shipping time: 1-4 business days)
Other EU Countries: € 19,90 (estimated shipping time: 1-4 business days)
Other Countries (Non-EU): € 29,90 (estimated shipping time: 3-6 business days)
Delivery to Non-EU countries can incur additional custom duties and fees. Further information can be
found at the relevant customs office or visit:https://ec.europa.eu/taxation_customs/index_en
Of course we are sending 100% climate-neutral to you- at no additional cost within Germany.
(And currently working on a solution worldwide.)
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DELIVERY
Orders are processed pending item availability and payment approval. For pre-payment, the timeline for delivery begins the day the full price is paid (including VAT and shipping costs).
For all other payment methods, the delivery period begins with the confirmation of order.
Most orders placed Monday through Friday will be processed and shipped within 1-2 business days in Germany. Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days in Germany.
Certain products may have longer processing times. These will be noted on the product and shopping cart pages.
Once your order has been shipped, you will receive an e-mail notification containing the shipmenttracking information.